Motorola XPRT Hard reset, wipe data cache and restore to original factory setting

Here's the step by procedure on how to Factory reset Motorola XPRT to wipe data cache and restore it to original factory default settings. Just follow the simple instruction below, and please back-up all important data stored or installed on the device before proceedings..

Motorola XPRT Factory Reset through Menu Settings: This will simply Reset your device into factory default settings.

From the main HOME SCREEN,
->select MENU
->select Settings,
->select PRIVACY
->select FACTORY DATA RESET
->select RESET PHONE
->Enter PASSWORD if prompted
->select ERASE EVERYTHING

 Motorola XPRT Hard reset through button combination, this will prompt you into recovery mode.
this may help if the Motorola XPRT is frozen,hang or unresponsive.

   1. Turn the power off or remove the battery and reinsert it back again after a couple of seconds.
   2. Press and hold the POWER+CAMERA buttons together
   3. Release the Camera button when prompted
   4. Press and hold the Volume Down key
   5. It will show a yellow exclamation mark
   6. Select the Wipe data/factory reset (Alt + W) option

Hope this may help.. Enjoy!

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HTC DROID Incredible 2 Hard Reset procedure

This is the steps and procedures on how to factory reset the HTC DROID Incredible 2 to clear all data and restore its original settings.

The HTC DROID Incredible 2 General Info:
2G Network     CDMA 800 / 1900
                GSM 850 / 900 / 1800 / 1900
3G Network     CDMA2000 1xEV-DO
              HSDPA 900 / 2100
Announced     2011, April
Released        April 2011,

Note: Just make a back up copy of all of the important data stored or installed on the HTC DROID Incredible 2 before proceeding. The result of these process will delete and wipe all data that is stored on the device. However, this may or may not harm the data stored on the microSD card.

HTC DROID Incredible 2 factory reset on Menu Settings:

   1. On Home Screen, select MENU
   2. Select SETTINGS, select PRIVACY
   3. SElect FACTORY DATA RESET
   4. Select RESET PHONE
   5. If password is promted enter it... , Then select ERASE EVERYTHING

HTC DROID Incredible 2 Reset Application: This may help to forcely stop abnormality of an Application installed.  

   1. From a home screen, select the applications tab (located in the lower left).
   2. Select Settings.
   3. Select Applications.
   4. Select Manage applications.
   5. Select the appropriate application.
   6. Select Force stop.
   7. Select Clear data.
   8. Select OK.

HTC DROID Incredible 2 Hard Reset... A full reset procedures to clear all data and restore thed device to default factory settings. This may help for a severe problems like hang freezes or frozen devices.


   1. If the HTC DROID Incredible 2 is frozen, Shut the device POWER OFF., take the battery out from the device and reinsert back again.
   2. Hold the VOLUME DOWN BUTTON  then Press and hold the POWER BUTTON until the device turns on

   3. Wait until this menu appears: Fastbook, Recovery, Clear Storage, and Simlock
   5. Select Clear Storage using  the Volume Down button
   6. Press and release the Power button
   7. Select: Volume Up for YES and Volume Down for NO


After the hard reset process completes, the HTC DROID Incredible 2 will then reboot and it will return back to its factory fresh state settings.

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HTC Sensation 4G Hard Reset, Wipe Data to Factory Default Settings

Here's a step by step instructions on how to hard reset the HTC Sensation 4G.
OS     Android OS, v2.3 (Gingerbread)
CPU     1.2 GHz dual-core processor, Adreno 220 GPU, Qualcomm MSM 8260 Snapdragon

Precautions: This process will delete or wipe all data from the HTC Sensation 4G. Don't forget to
to have a back up copy of all your important files stored on the device before proceeding.

Factory Data Reset procedures:

   1. On the main home screen, tap menu
   2. Select Settings, then Privacy
   3. Select Factory data reset
   4. Select Reset phone
   5. Enter the password if prompted, then select Erase everything.

If the HTC Sensation 4G is frozen: Reboot or restart the phone and do a hard reset through
button combination.

   1. Turn the power off. , take the battery out and reinsert it back again
   2. Hold the Volume Down and Power Button
   3. A menu will then show up such as Fastbook, Recovery, Clear Storage, and Simlock
   4. Select Clear Storage by pressing the Volume Down button
   5. Press and release the Power button
   6. Select: Volume Up for YES and Volume Down for NO

Wait 'till the phone reboot, once the wipe process completes, the HTC Sensation 4G  will then return to its original factory fresh state default settings.
All data including third-party applications will be deleted from the HTC Sensation 4G .So you may need to re-install it back again.

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HTC EVO 3D Hard Reset Procedure

This are the procedures to soft/hard reset the HTC EVO 3D to its original factory default settings.

Note: Performing a factory reset is only advisable if you want to return back the phone to its original factory default settings and also fix some abnormal functions of the device. We recommend to have a back up copy  all of your personal data before proceeding because the result of this process will delete all data you previously installed on the device.


HTC EVO 3D Factory data reset:

1. On the main home screen, select menu
2. Select Settings, then Privacy
3. Select Factory data reset
4. Select Reset phone
5. Enter the password if prompted, then confirm by selecting Erase everything

HTC EVO 3D Hard reset, this may help if the phone experience some hang or frozen on some applications:

1. Turn the phone's power off. Take the battery out from the device, wait a couple of seconds and reinsert it back again.
2. Gently, Press and Hold the Volume Down button
3. Then also press and hold the Power button until the device turns on
4. A menu will then appear like: Fastbook, Recovery, Clear Storage, and Simlock
5. Just select Clear Storage by pressing the Volume Down button
6. Then press and release the Power button
7. Select Volume Up if YES and Volume Down for NO

The phone will then reboot to its factory fresh state settings, once the reset process is completes.

Any data including third-party applications previously stored from the HTC EVO 3D already wiped or deleted.

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HTC Arrive Hard Reset, Format Factory Settings

The HTC ARRIVE is the first Sprint smartphone powered by Microsoft's Windows Phone 7.
Performing a hard reset may help if you want or decide to sell your HTC Arrive and buy a new device?This process will restore the phone to its original factory state default settings
your Arrive will be restored to a like-new state with all of your files and personal information cleared from memory.

This is a simple instruction on how to hard reset your HTC Arrive:

   1. From the home screen, swipe left to expose your app list
   2. Tap Settings
   3. Scroll down and tap about
   4. Tap reset your phone
   5. Tap yes to confirm, then tap yes to confirm again

Once the reset process completes, It will then reboot and you'll be left with a factory fresh phone.

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HTC Desire S Hard Reset, Format to Factory Default Settings

Note: Performing a hard reset  will permanently delete all your data and customized settings, any applications you've downloaded and installed on your  HTC Desire S will also wipe .
factory reset will not delete the data and files that are stored in your phone’s microSD card. Just ensure to back up any data and files you want to keep before you may proceed to a factory reset.

This is a step by step instruction on how to Factory Reset and Hard Reset the HTC Desire S from HTC support.

Restarting your HTC Desire S phone (soft reset)
If the phone is runs slower than normal, an application is not performing properly, or your phone becomes unresponsive, just try restarting your phone and see if that helps solve the problem.
To restart your phone, simply turn it off and back on. If pressing and holding the POWER button doesn't work, then remove the battery, wait for a few seconds, reinsert the battery, and then turn the phone on.


HTC Desire S - Factory reset via settings

1. From the Home screen, press MENU

2. Select Settings.

3. Scroll down the screen and

4. Then tap Privacy, select Factory data reset.

5. On the Factory data reset screen, tap Reset phone.

6. Then select Erase everything.


HTC Desire S- Performing a factory reset using phone button combination.

If you cannot turn on your phone or access the phone settings, you can still perform a factory reset by using the buttons on the phone.


1. With the HTC Desire S phone turned off, press and hold the VOLUME DOWN button, and then briefly press the POWER button.

Note: If you are not sure whether your phone's power is turned off, remove and then reinsert the battery.

2. Wait for the screen with the three Android images to appear, and then release the VOLUME DOWN button.

3. Press VOLUME DOWN to select CLEAR STORAGE, and then press POWER.

4. Press VOLUME UP to start the factory reset.

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HTC Wildfire S Soft/Hard Reset, Format to Factory Settings

Note: Performing a hard reset  will permanently delete all your data and customized settings, any applications you've downloaded and installed on your  HTC Wildfire S will also remove .
factory reset will not delete the data and files that are stored in your phone’s microSD card.Be sure to back up any data and files you want to keep before you do a factory reset.

Restarting your HTC Wildfire S phone (soft reset)
If the phone is runs slower than normal, an application is not performing properly, or your phone becomes unresponsive, just try restarting your phone and see if that helps solve the problem.
To restart your phone, simply turn it off and back on. If pressing and holding the POWER button doesn't work, then remove the battery, wait for a few seconds, reinsert the battery, and then turn the phone on.

HTC Wildfire S - Factory reset via settings

1. From the Home screen, press MENU

2. Select Settings.

3. Scroll down the screen and

4. Then tap Privacy, select Factory data reset.

5. On the Factory data reset screen, tap Reset phone.

6. Then select Erase everything.


HTC Wildfire S- Performing a factory reset using phone button combination.

If you cannot turn on your phone or access the phone settings, you can still perform a factory reset by using the buttons on the phone.


1. With the HTC Wildfire S phone turned off, press and hold the VOLUME DOWN button, and then briefly press the POWER button.

Note: If you are not sure whether your phone's power is turned off, remove and then reinsert the battery.

2. Wait for the screen with the three Android images to appear, and then release the VOLUME DOWN button.

3. Press VOLUME DOWN to select CLEAR STORAGE, and then press POWER.

4. Press VOLUME UP to start the factory reset.

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HTC Incredible S Soft/Hard Reset, Reformat to Factory Settings

This is a step by step instruction on how to Factory Reset and Hard Reset the HTC incredible S from HTC support.

Restarting your HTC Incredible S phone (soft reset)
If the phone is runa slower than normal, an application is not performing properly, or your phone becomes unresponsive, just try restarting your phone and see if that helps solve the problem.

To restart your phone, simply turn it off and back on. If pressing and holding the POWER button doesn't work, then remove the battery, wait for a few seconds, reinsert the battery, and then turn the phone on.
Performing a factory reset (hard reset)
If you're passing your phone on to someone else or your phone has a persistent problem that cannot be solved, you can do a factory reset (also called a hard reset). This returns your phone to the state it was in before the first time you turned it on.

Note: Performing factory reset will not delete the data and files that are stored in your phone’s microSD card.
However, It will permanently delete all your data and customized settings, any applications you've downloaded and installed will also remove . Be sure to back up any data and files you want to keep before you do a factory reset.

HTC incredible S - Factory reset via settings

1. From the Home screen, press MENU
2. Select Settings.
3. Scroll down the screen and
4. Then tap Privacy, select Factory data reset.
5. On the Factory data reset screen, tap Reset phone.
6. Then select Erase everything.

HTC incredible S - Performing a factory reset using phone button combination.
If you cannot turn on your phone or access the phone settings, you can still perform a factory reset by using the buttons on the phone.

1. With the HTC incredible S phone turned off, press and hold the VOLUME DOWN button, and then briefly press the POWER button.
Note: If you are not sure whether your phone's power is turned off, remove and then reinsert the battery.
2. Wait for the screen with the three Android images to appear, and then release the VOLUME DOWN button.
3. Press VOLUME DOWN to select CLEAR STORAGE, and then press POWER.
4. Press VOLUME UP to start the factory reset.

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HTC ChaCha Format, Hard Reset to factory default settings

Here's the step by step procedures how to hard reset the HTC ChaCha to clear all data and restore it back to its original factory fresh default settings.

Please Note:  The result of this procedure will delete all data stored  from the HTC Salsa. The data stored on the microSD memory card  may or may not be deleted . We advice to back up all of important personal data before proceeding.

HTC ChaCha Factory Reset through Menu Settings

   1. From the main home screen, select menu
   2. Select Settings, then Privacy
   3. Select Factory data reset
   4. Select Reset phone
   5. Enter the password if prompted, then select Erase everything to continue

If the HTC ChaCha is frozen, do a hard reset by way of button combination.

   1. If the device is frozen,turn the phone's power off.  remove the battery out and reinsert it in back again
   2. Press and Hold the Volume Down button
   3. Press and hold the Power button until the device turns on
   4. A menu will then appear that let you choose for Fastbook, Recovery, Clear Storage, and Simlock
   5. Select Clear Storage by pressing the Volume Down button
   6. Press and then release the Power button
   7. Then confirm, press Volume Up for YES and press Volume Down for NO

Once the the wipe completes, the phone will reboot to its factory default state settings. All data stored including third-party applications has been deleted from the HTC ChaCha. You need to reinstall third-party application again.

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HTC Salsa hard reset, Format to factory default settings

Here's the step by step procedures how to hard reset the HTC Salsa  to clear all data and restore it back to its original factory fresh default settings.

Note:  The result of this procedure will delete all data stored  from the HTC Salsa. The data stored on the microSD memory card  may or may not be deleted . It's highly advisable to back up all of important personal data before proceeding.

HTC Salsa Factory Reset through Menu Settings

   1. From the main home screen, select menu
   2. Select Settings, then Privacy
   3. Select Factory data reset
   4. Select Reset phone
   5. Enter the password if prompted, then select Erase everything to continue

If the HTC Salsa is frozen, do a hard reset by way of button combination.

   1. If the device is frozen,turn the phone's power off.  remove the battery out and reinsert it in back again
   2. Press and Hold the Volume Down button
   3. Press and hold the Power button until the device turns on
   4. A menu will then appear that let you choose for Fastbook, Recovery, Clear Storage, and Simlock
   5. Select Clear Storage by pressing the Volume Down button
   6. Press and then release the Power button
   7. Then confirm, press Volume Up for YES and press Volume Down for NO

Once the the wipe completes, the phone will reboot to its factory default state settings. All data stored including third-party applications has been deleted from the HTC Salsa. You need to reinstall third-party application again.

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HTC Inspire 4G hard reset , format and restore to factory settings

Here's the simple step by step procedure on  how to hard reset or format the HTC Inspire 4G and  restore it  back to factory default state settings.

Please note: All data and application installed or stored will be deleted on HTC Inspire 4G as a result of this process.
Just make sure to save all data and personalized application and settings installed before commencing the factory setting. Performing a hard reset is only advisable if the HTC Inspire 4G experiencing application problem like freezing, hang up or halting etc. This process will restore the device to its original factory default state.

However, this process does not delete the data stored on the microSD memory card. Just back up it first before you proceed.


Resetting through Menu Settings


   1. On the main home screen, select menu

   2. Select Settings, then Privacy

   3. Select Factory data reset

   4. Select Reset phone

   5. Enter your password if prompted, then select Erase everything upon confirmation


If the  device is frozen, Do a hard reset through button combination:


   1. If your HTC Inspire 4G is frozen, Turn the power off or then pull the battery out and put it back again

   2. Hold the Volume Down button

   3. Briefly Press and hold the Power button until the device power on

   4. A menu will appear that allows you to choose for Fastbook, Recovery, Clear Storage, and Simlock

   5. Select Clear Storage by pressing the Volume Down button

   6. Press and then release the Power button

   7. A confirmation menu will appear: Volume Up for YES and Volume Down for NO

Note: selecting YES will erase all data including apps and games installed; if you choose YES then the erasing process will start. Once the wipe is complete, All data including third-party applications already deleted. The phone will automatically reboot and turn back on to default factory setting.

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HTC ThunderBolt 4G Hard Reset or Format to Factory Settings

Just make sure to save all data and personalized application and settings installed before commencing the factory setting. Performing a hard reset is only advisable if the HTC ThunderBolt 4G experiencing application problem like freezing or hang etc. This process will restore the device to its original factory default state settings.

HTC ThunderBolt 4G Soft Reset:

1). Turn off  HTC ThunderBolt 4G

2). Take out the battery for a few seconds

3). Put back the battery, and turn the device on

4). Press and Hold ‘Volume’ button

5). Tap Restart


HTC ThunderBolt 4G Hard Reset Factory Setting through menu settings

1). Go to Home

2). Select Menu

3). Opt Settings

4). Select SD & Phone Storage, then tap Factory Data Reset

5). Tap Reset Phone

6). Select Erase Everything

Note: selecting YES will erase all data including apps and games installed; if you choose YES then the erasing process will start. After erasing process finish, the phone will automatically reboot and turn back on with default factory setting.

To Hard Reset to Factory Setting this can be done by button combination:

1). Turn off the HTC ThunderBolt 4G ,  press and hold ‘Volume Down’

2). Then briefly press the ‘Power’ button

3). Wait until the Android logo to shows up

4). Release the Volume Down button

5). Press the Volume Down to select Factory Reset

6). Press the ‘Power’ button


Once the wipe is complete the HTC ThunderBolt 4G will then reboot and it will restore back to its original factory settings.

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HTC 7 Trophy Hard Reset - Wipe and Restore to Factory Default Settings Instructions

This is a step by step instruction on how to hard reset (factory reset) the HTC 7 Trophy and then restore it back to its original factory default settings.

 Warning: Performing a Factory reset  will permanently delete all your data and customized settings, and it will also remove all applications  you’ve downloaded and installed on the device. Make sure to have a back up copy of any data and files you want to keep before you do a factory reset.

Performing a factory reset through Menu settings - basic method

   1. From the home screen, swipe left to expose your app list
   2. Select Settings
   3. Scroll down and select about
   4. Select Reset your phone
   5. Select yes to confirm, then select yes to confirm again

If having problem how to turn on the phone or access the phone settings, or it become frozen or  unresponsive you can still perform a factory reset by using the buttons of the phone.

Here's how to hard reset your HTC 7 Trophy via button combination.

   1. Shut down the phone or turned it off, or remove the battery and then reinsert it back again.
press and hold the VOLUME UP and DOWN buttons, and then briefly press the POWER button.
   2. Wait for  the instructions to show on the screen on how to do the factory reset, and then release the VOLUME UP and DOWN buttons.
   3. Follow the instructions onscreen how to factory reset your phone.

Then your HTC 7 Pro will  then reboot and you'll be left with a factory fresh phone. All the application previously installed already deleted.

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HTC 7 Pro Hard Reset - Wipe and Restore to Factory Default Settings Procedures

This is a step by step instruction on how to hard reset (factory reset) the HTC 7 Pro and restore to factory default settings. 

NOTE: Performing a Factory reset  will permanently delete all your data and customized settings, and it will also remove all applications  you’ve downloaded and installed on the device. Make sure to have a back up copy of any data and files you want to keep before you do a factory reset.

Performing a factory reset via Menu settings

   1. From the home screen, swipe left to expose your app list
   2. Select Settings
   3. Scroll down and select about
   4. Select reset your phone
   5. Select yes to confirm, then select yes to confirm again



If having problem how to turn on the phone or access the phone settings, or it become frozen or  unresponsive you can still perform a factory reset by using the buttons of the phone.


Here's how to hard reset your HTC 7 Pro via button combination.


   1. Shut down the phone or turned it off, or remove the battery and then reinsert it back again.
press and hold the VOLUME UP and DOWN buttons, and then briefly press the POWER button.
   2. Wait for  the instructions to show on the screen on how to do the factory reset, and then release the VOLUME UP and DOWN buttons.
   3. Follow the instructions onscreen how to factory reset your phone.

Then your HTC 7 Pro will  then reboot and you'll be left with a factory fresh phone.

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HTC 7 Mozart T8699 Hard Reset - Restore Factory Settings Procedures

Here's a step by step instruction on How to Hard Reset or Factory Reset the HTC 7 Mozart T8699 

If the device becomes unresponsive or sluggish when opening some applications, try to restart the phone and observe if that helps.
To restart the phone, simply turn it off and back on again. If pressing and holding the POWER button doesn’t work, then remove the battery, wait for a few seconds, reinsert the battery, and then turn the phone on.
In case the phone has a persistent problem that cannot be solved, the last option is to do by a way of factory reset.

Performing a factory reset via settings
The most convenient way to do a factory reset is via the phone settings.
Factory reset is not a step to be taken lightly. It will permanently delete all your data and customized settings, and will also remove any apps you’ve downloaded and installed on the device.
Please make sure to back up any data and files you want to keep before you do a factory reset.

Restarting or factory resetting your HTC 7 Mozart T8699 phone (soft reset)   1. From the home screen, swipe left to expose your app list
   2. Select Settings
   3. Scroll down and select About
   4. Select Reset your phone
   5. Select yes to confirm, then Select yes to confirm again


HTC Mozart T8699 factory reset (hard reset)

Performing a factory reset using phone buttons combination
If you cannot turn on your phone and cannot access the phone settings, you can still perform a factory reset by using the buttons on the phone.

   1. Turn the device Power OFF, if the HTC Mozart T8699 is Frozen: press and hold the VOLUME UP and DOWN buttons, and then briefly press the POWER button.
   2. Wait for the instructions to show on the screen on how to do the factory reset, and then release the VOLUME UP and DOWN buttons.
   3. Just follow the step by step instructions onscreen to factory reset the phone.


It will then reboot and the HTC 7 Mozart will now be wiped and you'll be left with a factory fresh phone.

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HTC Gratia Hard Reset - Restore to Factory Default Settings Instruction

This is a step by step  instructions on how to hard reset the HTC Gratia.

Note: The result of this procedure may delete all data installed or stored on the HTC Gratia, we highly recommend to have a back up copy of all the personal data before proceeding. However, this process may or may not delete the data stored on the microSD memory card. 

Here's how to Factory Reset the HTC Gratia through Menu Settings

   1. From the Main Home Screen, select Menu
   2. Select Settings, then Privacy
   3. Select Factory Data Reset
   4. Select Reset Phone
   5. If the Password is required just enter it, then confirm by selecting Erase Everything

Hard Reset Procedure, if the HTC Gratia is frozen or hang up

   1. If the HTC Gratia is frozen. Try to turn the Power Off first. If it won't respond pull the battery out and  reinsert it back again after few seconds.
   2. Hold the Volume Down button
   3. Press and hold the Power button until the phone Turns On again.
   4. A menu will then appears that let you choose  for Fastbook, Recovery, Clear Storage, and Simlock
   5. Select Clear Storage by pressing the Volume Down button
   6. Press and then release the Power button
   7. Select and confirm: Volume Up for YES and Volume Down for NO

Once the factory reset or wipe is complete, the phone will then reboot to its factory default settings.
All previously installed data on HTC Gratia including third-party application was already deleted.

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HTC Merge/Lexikon hard reset instructions and procedure

Here's a step by step procedure on how to reset HTC Merge to factory default settings.
Please note: this process will be delete all data from the HTC Merge. This process may or may not delete data stored on the microSD memory card. We highly advise to back all important data before proceeding.

Reset through Home screen settings

   1. From the main home screen, select Menu
   2. Select Settings, then Privacy
   3. Select Factory data reset
   4. Then tap Reset phone
   5. Enter your password if prompted, then select Erase everything to confirm

If the device is frozen use button combination to reset

   1. If the HTC Merge is frozen,Turn the power off. pull the battery out and put it back again
   2. Hold the Volume Down button
   3. Press and hold the Power button until the phone turns on
   4. a menu will then appers that let you choose for Fastbook, Recovery, Clear Storage, and Simlock
   5. Just Select Clear Storage by pressing the Volume Down button
   6. Press and release the Power button
   7. Select confirmation button: Volume Up for YES and Volume Down for NO

Once the wipe is complete, the phone will reboot to its factory default. All data including third-party applications installed will be deleted from the HTC Merge/Lexikon.

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HTC Desire Z hard reset, restore to factory default settings procedures

Here's how to hard reset the HTC Desire Z with step by step instructions to clear all data and restore it back its original settings.

Note:  A result of this procedure will delete all data stored  from the HTC Desire Z. The data stored on the microSD memory card  may or may not be deleted . We advice to back up all of important personal data before proceeding.

Resetting through Menu Settings

   1. From the main home screen, select menu
   2. Select Settings, then Privacy
   3. Select Factory data reset
   4. Select Reset phone
   5. Enter the password if prompted, then select Erase everything to continue

If the HTC Desire Z is frozen amd can't access the menu settings

   1. If the device is frozen,turn the phone's power off.  remove the battery out and reinsert it in back again
   2. Press and Hold the Volume Down button
   3. Press and hold the Power button until the device turns on
   4. A menu will then appear that let you choose for Fastbook, Recovery, Clear Storage, and Simlock
   5. Select Clear Storage by pressing the Volume Down button
   6. Press and then release the Power button
   7. Then confirm, press Volume Up for YES and press Volume Down for NO

Once the the wipe completes, the phone will reboot to its factory default state settings. All data stored including third-party applications has been deleted from the HTC Desire Z. You need to reinstall third-party application again.

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HTC myTouch HD hard reset and restore to factory setting procedures

Here's, a step by step instruction on  how to hard reset the HTC myTouch HD and  restore it  back to factory default settings.

Please note that all data will be wipe out or deleted from the HTC myTouch HD as a result of this process. However, this process does not delete the data stored on the microSD memory card. Just back up it first before you proceed.

Resetting through Menu Settings

   1. On the main home screen, select menu
   2. Select Settings, then Privacy
   3. Select Factory data reset
   4. Select Reset phone
   5. Enter your password if it's activated, then select Erase everything upon confirmation

If the  HTC myTouch HD is frozen and the above solution doesn't work hard reset it through buttons

   1. If your HTC myTouch HD is frozen,Turn the power off.  pull out the battery  and reinsert it back again
   2. Press and hold the Home button and the Red End button for about 30 seconds
   3. Release the buttons when  the warning message appears on the LCD screen display
   4. Do Press and hold the Home button and the Red End button again
   5. Select Clear Storage by pressing the Volume Down button
   6. Use the trackball to navigate and then select the Wipe data/factory reset

 Once the wipe is complete, the HTC myTouch HD will reboot to its factory default state settings. All data including third-party applications already deleted.

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HTC Desire HD hard reset procedures, restore to factory settings

Here's, a simple step by step procedure on  how to hard reset the HTC Desire HD and  restore it  back to factory default state settings.

Please note: All data and application installed or stored will be deleted on HTC Desire HD as a result of this procedure. However, this process does not delete the data stored on the microSD memory card. Just back up it first before you proceed.

Resetting through Menu Settings

   1. On the main home screen, select menu
   2. Select Settings, then Privacy
   3. Select Factory data reset
   4. Select Reset phone
   5. Enter your password if you activated it, then select Erase everything upon confirmation

If the  device is frozen, the above solution will not work

   1. If your HTC Desire HD is frozen, Turn the power off or then pull the battery out and inplace it back
       again
   2. Hold the Volume Down button
   3. Press and hold the Power button until the device power on
   4. A menu will appear that allows you to choose for Fastbook, Recovery, Clear Storage, and Simlock
   5. Select Clear Storage by pressing the Volume Down button
   6. Press and then release the Power button
   7. A confirmation menu will appear: Volume Up for YES and Volume Down for NO

 Once the wipe is complete, All data including third-party applications already deleted. The HTC Desire HD will reboot to its factory default state settings.

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